This Privacy Policy explains how Powerful Hypnosis Healing Inc. (“we,” “us,” or “our”), operating the website traumacleanse.com and the services offered under the name The Trauma Cleanse Method, collects, uses, and shares your personal information. By using our website, purchasing our products, or booking a session, you agree to the practices described here.
1. Who we are
Powerful Hypnosis Healing Inc. is a California corporation doing business as The Trauma Cleanse Method. Our founder, Sarah Lantimo Sada, is a certified hypnotherapist. This policy applies to the website, digital products (including the book and the 11 guided hypnosis recordings), and 1-on-1 services offered through traumacleanse.com.
2. Information we collect
2.1 Information you provide directly
- Contact details — name, email address, and phone number (if you provide one).
- Order information — products purchased, billing address, and payment details collected through our payment processor (we don’t see or store your full card number).
- Intake form responses — answers you submit on our 1-on-1 intake form, including what you’re working on, any prior therapeutic work, and scheduling preferences. This information is sensitive; we treat it accordingly.
- Communications — messages you send us by email or through contact forms.
- Survey and testimonial content — any testimonial, review, or survey response you voluntarily submit.
2.2 Information collected automatically
- Usage data — pages viewed, referring URLs, time on page, and general interaction patterns.
- Device and browser data — IP address, browser type, operating system, and approximate location (derived from IP).
- Cookies and similar technologies — see Section 7 below.
2.3 Information from third parties
We may receive information from our service providers (such as payment processors confirming a successful charge) and from advertising or analytics partners about how users find our site.
3. How we use your information
We use personal information to:
- Deliver the products and services you’ve purchased (including member-portal access to the recordings and scheduling 1-on-1 sessions).
- Process payments and send order confirmations and receipts.
- Respond to your questions and provide customer support.
- Send transactional emails (account access, payment, scheduling) and, if you’ve opted in, marketing emails about new content, programs, or events. You can unsubscribe from marketing emails any time.
- Operate, maintain, and improve the website and our offerings.
- Detect, prevent, and address fraud, security issues, and abuse.
- Comply with our legal obligations and enforce our Terms of Service.
4. How we share your information
We do not sell your personal information. We share it only in the limited circumstances below:
- Service providers who run our business. We use vendors to host the site, process payments, send emails, deliver the member portal, and manage scheduling. Examples include our payment processor (Stripe), our funnel and email platform (GoHighLevel), and our calendar and email providers. These vendors access your information only to perform services for us and are contractually required to protect it.
- Legal and safety reasons. We may disclose information if required by law, subpoena, or court order; to protect the rights, property, or safety of Powerful Hypnosis Healing Inc., our users, or others; or in connection with an investigation of suspected fraud or misuse.
- Business transfers. If we’re ever involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction. We’ll notify you and honor this policy (or give you the choice to opt out) before your information becomes subject to a different privacy policy.
- With your consent. We’ll share your information with any third party not described above only if you ask us to or explicitly consent.
5. Sensitive information & intake form responses
Our 1-on-1 intake form asks about personal experiences that may include sensitive subject matter (past trauma, therapy history, emotional patterns). We handle this information with care:
- It’s stored within our secure CRM and accessible only to Sarah and essential operations staff under confidentiality obligations.
- It is not used for advertising, shared with third parties for marketing, or disclosed except as described in this policy.
- You may request deletion of your intake responses at any time by emailing [email protected].
While we take reasonable steps to keep your information secure, please do not submit information that would be harmful if inadvertently disclosed. This website is not a medical record system and is not covered by HIPAA.
6. Data retention
We keep personal information only as long as needed for the purposes described above or as required by law. Order and tax records are typically retained for at least seven years. Marketing-email data is retained until you unsubscribe. Intake form responses are retained while we have an active working relationship with you, or until you request deletion, whichever is earlier.
7. Cookies and tracking
We use cookies and similar technologies to keep you logged in, remember preferences, measure traffic, and understand how visitors use the site. You can control cookies through your browser settings. Disabling certain cookies may affect how the site functions.
We may use analytics tools (such as Google Analytics) and advertising pixels (such as Meta/Facebook) to understand audience behavior and measure campaign performance. These tools may collect information about your use of our site and other websites.
8. Your privacy rights
Subject to applicable law, you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your information.
- Opt out of marketing emails (use the unsubscribe link in any marketing email).
- Withdraw consent where we rely on consent to process your information.
To make any of these requests, email [email protected]. We may need to verify your identity before acting on a request.
9. California residents: your CCPA/CPRA rights
If you’re a California resident, the California Consumer Privacy Act (as amended by the CPRA) gives you specific rights regarding your personal information.
9.1 Categories of information we collect
In the past 12 months, we have collected the following categories of personal information from consumers: identifiers (such as name, email, IP address); commercial information (products purchased, transaction history); internet or network activity (browsing and usage data); geolocation (approximate, from IP); audio/visual information (only if you voluntarily submit a testimonial); and inferences drawn from the above. From the intake form specifically, we may collect information about your health or mental-health experiences, which may qualify as sensitive personal information under the CPRA.
9.2 Sources
We collect this information directly from you, automatically through your interaction with our site, and from our service providers (such as payment processors).
9.3 Business purposes
We use this information for the purposes described in Section 3 above — delivering our products, communicating with you, running the business, and meeting legal obligations.
9.4 We do not “sell” or “share” your information
We do not sell personal information for money, and we do not share it for cross-context behavioral advertising as those terms are defined by the CCPA/CPRA. Because we don’t sell or share, we don’t offer a separate “Do Not Sell or Share My Personal Information” link — but you can confirm or adjust at any time by emailing [email protected].
9.5 Your California rights
- Right to know what personal information we’ve collected, used, disclosed, or shared.
- Right to delete personal information we’ve collected from you, subject to certain exceptions.
- Right to correct inaccurate personal information.
- Right to limit use of your sensitive personal information to what’s necessary to provide our services.
- Right to opt out of sale or sharing (not applicable — we don’t do either).
- Right to non-discrimination for exercising any of these rights.
To exercise any of these rights, email [email protected] with the subject line “California Privacy Request.” We may need to verify your identity. You may use an authorized agent to make a request on your behalf; we’ll require written proof of authorization.
10. Children’s privacy
Our services are intended for adults age 18 and older. We do not knowingly collect personal information from children under 13. If we learn we’ve collected information from a child under 13 without parental consent, we’ll delete it promptly.
11. International visitors
Our services are operated from the United States. If you access them from outside the U.S., your information will be processed in the U.S. under U.S. law, which may offer different protections than your country of residence.
12. Security
We take reasonable administrative, technical, and physical measures to protect your information. No system, however, is completely secure. We can’t guarantee the security of information transmitted to or from our site.
13. Third-party links
Our website may link to third-party sites. We aren’t responsible for their privacy practices. Please review their policies before providing information.
14. Changes to this policy
We may update this Privacy Policy from time to time. If we make material changes, we’ll post the updated version here with a new “Last updated” date and, where appropriate, notify you by email. Your continued use of our services after changes take effect constitutes acceptance of the updated policy.
15. Contact us
Questions, requests, or concerns about this Privacy Policy or your information?
Powerful Hypnosis Healing Inc.
d/b/a The Trauma Cleanse Method
Email: [email protected]